This article answers, with full transparency, the questions you may have to help you understand whether LSP.expert is the right project and invoicing management tool for your translation agency.
About LSP.expert: built by translators for translators, LSP.expert is an intuitive project and invoicing management tool compatible with e-invoicing. It simplifies daily operations for freelance translators and small translation agencies, saving them up to 12 hours per month.
Is LSP.expert the Right Project Management Tool for My Translation Agency?
LSP.expert is the ideal solution for your agency if you need:
An overview of your projects and finances
Simplified project management with an intuitive tool optimized for your industry
Simplified management of your clients and vendors
Information sharing with your collaborators (project managers, accountant, etc.)
LSP.expert is not the ideal solution for your agency if you need:
Automated workflows
First come, first served project assignment
Complex, custom-built features
Bank account connectivity
LSP.expert FAQ for Translation Agencies
Does LSP.expert use automated workflows?
No, LSP.expert does not use automated workflows.
That said, the tool lets you manage your projects in just a few clicks.
Can LSP.expert automatically assign a project to the first translator who accepts it (first come, first served)?
No, LSP.expert does not support assigning a project to the first translator to accept it. However, you can assign a project to one or more translators and let them accept or decline it through your portal (translators don't need an LSP.expert account to do this).
Where are LSP.expert's servers located?
LSP.expert's servers are located in Ireland.
Is LSP.expert GDPR compliant?
Yes, LSP.expert is 100% GDPR compliant.
Is LSP.expert compatible with e-invoicing?
Yes, LSP.expert supports e-invoicing through integrations with QuickBooks, Cuéntica, Billit, and others.
Can LSP.expert manage translator absences?
Yes, LSP.expert lets you manage translator absences.
Can LSP.expert be used to rate translators?
Yes, LSP.expert lets you assign a rating and a comment to a translator.
Is it possible to send documents to a translator through LSP.expert?
Yes, you can send as many documents as you like to a translator or a group of translators (glossaries, translation memories, reference files, videos, etc.).
What is the maximum storage capacity allowed by LSP.expert?
There is no limit. Share all your translation memories, glossaries, and reference files with total peace of mind.
Does LSP.expert's team have access to the information entered in the tool?
No, all the information you enter in LSP.expert is encrypted and the LSP.expert team does not have access to it.
Is it easy to switch plans?
Yes, you can switch plans at any time through your account settings.
Is free support available if needed?
Yes, you can reach us via chat or by email at hello@lsp.expert at any time. We typically respond within a few minutes to a few hours, Monday to Friday, 9 a.m. to 6 p.m. CET.
What languages is LSP.expert available in?
The LSP.expert interface is available in French and English, but you can customize your email templates and business documents and translate them into any language.
What are the main benefits of LSP.expert?
LSP.expert users save up to 12 hours per month while gaining valuable insight into their profitability. They appreciate its simplicity, efficiency, and adaptability.
Click here to see customer testimonials.
How much does LSP.expert cost?
From €15.50 to €55 (tax included) per month, depending on the subscription and billing type you choose. For more information, see our pricing page.
Can I try LSP.expert for free?
Yes, you can try LSP.expert free for one month.
If needed, you can contact us to extend your free trial period.
How many users can access an LSP.expert account?
Up to 10 users with the Team plan (more available on request).
How long has LSP.expert been around?
LSP.expert has existed since 2016.
Can LSP.expert be customized?
Yes, LSP.expert is customizable. In fact, there are several ways to carry out each action. LSP.expert users appreciate the tool's flexibility and its tagging system, which makes it even faster to filter projects, quotes, services, invoices, clients, and vendors.
Does LSP.expert integrate with CAT tools?
Yes, when you create a translation project in LSP.expert, you can import an analysis file from any CAT tool (Phrase, memoQ, Trados, etc.) to automatically calculate the price of a service. You can create and edit one or more pricing grids per client.
What integrations are available in LSP.expert?
LSP.expert integrates with Gmail, Office 365 Outlook, Google Calendar, Office 365 Calendar, MailChimp, Intuit QuickBooks, Billit, Odoo, and Cuéntica.
Is it possible to connect my own email address (domain name/SMTP) to LSP.expert?
Yes, you can connect any email address to your LSP.expert account.
Can I customize email templates and business documents (invoices, quotes, purchase orders) in LSP.expert?
Yes, you can customize your email and document templates in your account settings.
Is it possible to offer a discount or add a surcharge to a project in LSP.expert?
Yes, you can add a discount or a surcharge to a project in LSP.expert. You can also add a comment to explain the price change.
Is it possible to manage projects in multiple currencies in LSP.expert?
Yes, you can manage projects in any currency in LSP.expert.
Is it possible to manage interpreting projects in LSP.expert?
Yes, LSP.expert makes it easy to manage interpreting projects.
Is it possible to create a custom billing unit in LSP.expert?
Yes, the default units are word, hour, and flat rate, but you can create and save a new unit in one click from any project.
Is it possible to import projects, clients, invoices, and vendors into LSP.expert?
Yes, you can easily import all your data in Excel format through your account settings. If needed, our team will be happy to help.
What happens if I delete my LSP.expert account?
If you delete your account, all your data is immediately deleted. You can export it in two clicks before deleting your account.
Is it possible to change my billing method and payment method?
Yes, you can change your billing method and payment method at any time from your LSP.expert account settings.
Is it possible to use LSP.expert with no commitment?
Yes, you can choose monthly billing (a less advantageous option).
Does LSP.expert have a knowledge base?
Yes, you can access our knowledge base at any time via this link.
Is it possible to export my data?
Yes, you can export all your data in two clicks in Excel format (a structured Excel file).
Is there an LSP.expert mobile app?
No, there is no LSP.expert mobile app, but LSP.expert works perfectly well on smartphones. You can add a shortcut to your smartphone's home screen that functions like an app.
Can I get a demo of LSP.expert?
Yes, you can book a personalized demo of LSP.expert in French, English, Spanish, German, or Italian (contact us at hello@lsp.expert).
Is LSP.expert suited to agencies working with many language pairs?
Yes, LSP.expert is perfectly suited to agencies working with many language pairs.
Is a credit card required to try LSP.expert for free?
No, you don't need to enter a credit card to try LSP.expert for free.