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When I change something at the client level, the invoice isn't updated, is it normal?
When I change something at the client level, the invoice isn't updated, is it normal?

Clients and invoices are two different things in our database.

Caroline Bries avatar
Written by Caroline Bries
Updated over a week ago

➡️ If you're using LSP.expert V1, click here.

Yes it's normal that an invoice isn't automatically updated when you change something at the client level. That's because invoices and clients are two different things in our database and because it's too risky to edit the data of an invoice when it has already been sent to a client. 

Imagine you change the address of a client, it would mean that all the invoices you ever created for this client will be automatically updated (even those from a long time ago).

Changes at the client level thus only apply to the new documents you create. If you want to apply a change to an existing invoice, can go to the invoice and click on Actions > Sync with client data. This will update the invoice with all the changes you made at the client level.


If you're using LSP.expert V1

Yes it's normal that your invoice isn't automatically updated when you change something at the client level. That's because invoices and clients are two different things in our database and because it's too risky to edit the data of an invoice when it has already been sent to a client.

Imagine you change the address of a client, it would mean that all the invoices you ever created for this client will be automatically updated (even those from a long time ago!).

Changes at the client level thus only apply to the new documents you create. If you want to apply a change to an existing invoice, you have to delete it and recreate it.

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