All Collections
Outsourcing
How can I manage my suppliers?
How can I manage my suppliers?

You can easily add and manage suppliers in LSP.expert.

Caroline Bries avatar
Written by Caroline Bries
Updated over a week ago

➡️ If you're using LSP.expert V1, click here.

To create a supplier, click on 'Add a supplier' in the Suppliers tab. You'll arrive in a popup where you can indicate the language pairs, domains of expertise, currency, etc. of the supplier.

The list of suppliers looks like this:

As you can see, you can define language pairs and labels for your suppliers, you can rate their work and you can see the local time of each supplier. 

The three dots at the end of each line allow you to pin the supplier at the top of your list of suppliers (meaning this supplier will appear first when you're outsourcing a job), to view the details of the supplier, to archive them and to delete them.

To see all the details of a supplier, click on their name.

The Edit button in the Overview panel allows you to edit the details of the supplier.

To manage their labels, click on '+add labels' next to their name at the top of the screen. You will then be able to generate interesting reports about your suppliers by filtering on the labels.

You can also add notes about the supplier and see their latest jobs and purchase orders.

The three little panels at the bottom of the screen allow you to define language pairs and domains of expertise for the supplier, as well as if they're a preferred supplier for one of your clients (when outsourcing a job, the system will automatically suggest the preferred supplier for a client).

To view the rating of a supplier (indicating the quality of his work), simply click on this rating under 'Latest evaluations'.

To edit a rating for a supplier, click on the Evaluations tab of the supplier and on the three dots at the end of the corresponding line.

To manage the services provided by this supplier, click on 'Services and prices' in the menu. Here you can enter a new service for the supplier and define the unit, the language pair, the rate and the matches (if the supplier works with matches).

To manage the availability of a supplier, click on 'Availabilities' in the menu. Here you can add, edit and delete periods of unavailability for the supplier, defining the start date, the end date and the reason the supplier is unavailable (holidays, illness, etc.). Entering these periods of unavailability in the system will help you find more easily the right suppliers for your jobs.

You can also add files concerning the supplier, using the 'Files' tab in the menu. All the important documents can be stored at one place so you can easily find them back. To add a file for a supplier, click on Upload and select from where you want to upload a file (Dropbox, Google Drive, OneDrive or your computer). Note that LSP.expert will never overwrite any file, so if you upload a new version of a file, the system will always keep a trace of the old one.

Finally, you can use the 'Client experience' tab to see the experience of this supplier with your clients. The system shows the first time and the latest time a supplier worked for a client, and also the number of times you outsourced jobs for this client to them.


If you're using LSP.expert V1

The Suppliers tab is to be found under People in the main menu.

To add a new supplier, click on 'Add a supplier'.

The list of suppliers looks as follows:

As you can see, you can define an email address for each supplier, you can assign labels to him, you can rate his work and you can define his availability.

There is also a star on he left of each line in the list. You can click on it to pin a supplier at the top of the list.

To see all the details of a supplier, click on his name.

The Edit button allows you to edit the details of the supplier and to manage his labels.

The labels can be used here e.g. to specify the domain of expertise of the supplier. You will then be able to generate interesting reports about your suppliers by filtering on the labels.

You can also add notes about the supplier.

To change the rating of a supplier (indicating the quality of his work), simply click on the little stars next to his name in the supplier's details.

To manage the services provided by this supplier, click on 'Services' in the menu on the left. Here you can enter a new service for the supplier and define its rate and the matches (if the supplier works with matches).

To manage the availability of the supplier, click on 'Availability' in the menu on the left. Here you can add, edit and delete periods of unavailability for the supplier, defining the start date, the end date and the reason the supplier is unavailable (holidays, illness, etc.). Entering these periods of unavailability in the system will help you find more easily the right supplier for your jobs.

You can also add files concerning the supplier, using the 'Files' tab in the menu on the left. All the important documents can be stored at one place so you can easily find them back. To add a file for a supplier, click on 'Select file...'. You can choose from Dropbox, Google Drive, OneDrive and your computer. Note that LSP.expert will never overwrite any file, so if you upload a new version of a file, the system will always keep a trace of the old one.

Did this answer your question?