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How can a supplier close a job using the Supplier portal?
How can a supplier close a job using the Supplier portal?

A supplier can easily close a job when they're done, using the Supplier portal.

Caroline Bries avatar
Written by Caroline Bries
Updated over a week ago

If you're using LSP.expert V1, click here.

To know how to use all the functionalities of the Supplier portal, have a look at this article: http://help.lsp.expert/en/articles/3340222-getting-started-with-the-supplier-portal

To close a job on the Supplier portal, the supplier first has to upload their finished files by clicking on "Upload files". The supplier can select more than one file and upload them all together.

The system then shows a popup asking the supplier if they're finished and wish to close the job.

  • If the supplier answers YES: then the job is closed and the system offers the supplier to add a comment for their client.

  • If the suppliers answers NO: then the job isn't closed and the supplier can continue working on it. When they're done, they can upload other files and select YES when the system asks if the job is complete.

If the supplier wished to close the job without uploading any files, they can do that by clicking on "Close the job" at the top of the screen on the Supplier portal. The system then offers the supplier to add a comment for their client.

When the supplier uploads a file, a blue cloud icon with an arrow pointing up appears next to the file on the portal, to indicate that this file has been added by the supplier.

Once a job is closed, the supplier can't upload files anymore, but they can still download the files related to the job and the PO (if marked as Sent by the client). Here is what it looks like when a job has been closed:

When the supplier is done...

You get an email informing you when a supplier closes a job:


You can see the files that have been uploaded by the supplier (icon with the photo or the initials of the supplier) in the Outsourcing tab of the job: 

The files can also be found in the Files tab of the job.

In the details of the outsourcing, the job automatically switched to "Ready for review", and you can see the comment of the supplier in the "From [name of the supplier]" panel.


If you're using LSP.expert V1

To know how to use all the functionalities of the Supplier portal, have a look at this article: http://help.lsp.expert/en/articles/3340222-getting-started-with-the-supplier-portal

To close a job in the Supplier portal, the supplier first has to select and upload the finished files by clicking on "Upload files from your computer". When the supplier uploads a file, a cloud icon with an arrow pointing up appears next to the file, to indicate that this file has been added by the supplier:

After the finished files have been uploaded, the supplier has to click on the green "I'm done" button in the portal. He/she will arrive in a screen where he/she can add comments for the client:

Then, the supplier has to click on "Close the job". Once a job is closed, the supplier cannot upload files anymore, but he/she can still download the files related to the job and the PO (if marked as Sent by the client). Here is what it looks like when a job has been closed:

When the supplier is done...

You get an email informing you when a supplier closes a job:


You can see the files that have been uploaded by the supplier (little cloud with an arrow pointing up) in the Outsourcing tab of the job:

The files can also be found in the Files tab of the job.

In the details of the outsourcing, the job switched to "Ready for review", and you can see the comment of the supplier by hovering your mouse over the little icon next to the status:


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